Queen Street Medical Practice

01946 694457

Appointments

You can make an appointment with the Doctor or Nurse by phoning the Practice on 01946 694457 or by calling in person during opening hours.

You can also book your own appointments online using Patient Access or via the myGP app. Click here for more information about myGP.

To register for myGP download the app on your mobile phone or tablet. When registering please make a note of your pin number and password as you will need these each time to log in.

You can book a “telephone consultation” with our doctors or nurses if you feel you do not need to be seen. This could save you time and a trip to the surgery.

You have a right to express a preference of practitioner and we will do our best to give you an appointment with the Doctor of your choice.  Should your preferred Doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.

Please help us by considering if your problem is “urgent” or “routine” when booking your appointment.  You may be asked this when you ring the surgery to help us preserve appointments for urgent cases.  Our appointment book is available 6 weeks in advance .   Please help us by planning ahead for any routine appointments or check ups.    Our practice does not encourage “ringing back on the day” to get a routine appointment.

If you no longer need your appointment please always let us know. If we have your mobile number you will receive reminders for all of your appointments, text back ‘CANCEL’ if you want to cancel your appointment.

Please remember that appointments are for ONE person only and they normally are for 10 minutes.  If you feel your consultation may be lengthy, please help us by asking the receptionist for a DOUBLE APPOINTMENT when you book.

Thank you for helping us manage the availability of our appointments for all our patients.

Home visits

If possible please try to telephone reception before 10:00 if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

 

 

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