Queen Street Medical Practice

Lines open at 8.00am

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

CAAS Telephone Befriending Service

As you know loneliness is sadly an all too common issue for millions of people, particularly at the moment. To try and combat this CAAS (Copeland Age & Advice Services ... [continue] CAAS Telephone Befriending Service


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

Covid-19 Vaccinations

We give below is an update on the progress of our Covid vaccination programme. When we have completed each tier of the programme we will let you know on here. ... [continue] Covid-19 Vaccinations

How to register

How to register We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available ... [continue] How to register

Named GP

All patients at [surgery] have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can still ... [continue] Named GP

Patient confidentiality

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities


Privacy Notice – North Cumbria Primary Care Ltd PRIVACY NOTICE (June 21) The General Practices operating under North Cumbria Primary Care Ltd are located across North Cumbria with effect from ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour

West Cumbria Carers

Hello my name is Ann Quinn and I’m an Adult Carers Health Support Worker. I work for West Cumbria Carers, we are a registered charity and our aim is to support people who care ... [continue] West Cumbria Carers

NHS Digital Data Extraction Information – Deadline 1st September 2021

CONTROLLING YOUR MEDICAL RECORDS – TYPE 1 OPT-OUTS You have the right to control how medical information about you is shared, disseminated or sold, for purposes other than your direct ... [continue] NHS Digital Data Extraction Information – Deadline 1st September 2021