We are pleased to say that based on feedback from our patients, we now have a new phone line installed and set up for ordering your prescriptions. This is an answer machine service where you can leave your prescription request 24 hours a day! Remember you can also order electronically via the new Patient Access service.
The telephone number for the prescription order line is 01946 694887
PLEASE NOTE THE PREVIOUS SYSTEM FOR ORDERING YOUR PRESCRIPTIONS HAS NOW CLOSED.
YOU MUST NOW REGISTER YOURSELF WITH "PATIENT ACCESS" USING THE LINK BELOW TO ENABLE YOU TO ORDER YOUR PRESCRIPTION VIA VISIT THIS WEBSITE. THE OLD METHOD HAS CLOSED AND WE ADVISE ALL PATIENTS TO REGISTER WITH THE NEW SYSTEM ASAP. ANY PROBLEMS CONTACT REBECCA ON 01946 694212 EXT 2. THE NEW SERVICE WILL ALSO ENABLE YOU TO BOOK APPOINTMENTS ON LINE, SEE A LIST OF YOUR REPEAT MEDICATION, AND SEE SOME OF YOUR MEDICAL RECORDS.
ALTERNATIVELY YOU CAN ORDER YOUR PRESCRIPTIONS USING THE TELEPHONE ORDERING LINE THE NUMBER IS 01946 694887, OR BY TICKING THE REQUIRED ITEMS ON THE RIGHT HAND SIDE OF YOUR PRESCRIPTION AND BRINGING THIS INTO THE SURGERY.
PLEASE REMEMBER TO ALLOW 2 WORKING DAYS FOR US TO COMPLETE YOUR PRESCRIPTION REQUEST.
IMPORTANT NEWS - NEW AND IMPROVED SYSTEM FOR ORDERING ON LINE!! PLEASE READ
The Practice has moved all its patients over to a new system for ordering on line prescriptions. This new system is called Patient Access, and will still be available through this website. Lots of our Patients are using it already!
This service provides you with a full list of all your medication already, and tells you when you last ordered it. The new Patient Access will also enable you to book appointments on line, see your vaccination history, any allergies you may have and eventually enable you to view your medical record and test results on line.
All you need to do is Register via this link here. You will then be sent a password by Rebecca, our Admin Assistant within 24 hours. Its quick and easy! If you have any problems, you can ring Rebecca directly on 01946 694212 and she can help with your Registration and talk you through the whole process.
You can request your repeat medication by indicating the items you require on the tear-off slip of your prescription, and posting it to us or handing it in at the practice reception. We would politely remind you that we do not accept telephone requests for prescriptions. This policy is to ensure your safety and minimise errors.
If you enclose a stamped self addressed envelope we will post your prescription to you.
Alternatively, you can order your repeat prescription via this website by simply following the link on this page and carrying out the simple registration.
Medication Reviews: Patients on repeat medication will be asked to see either a doctor, or practice nurse at least once a year to review these regular medications. You may not be issued with your full prescription if you are due your review. The doctors need to ensure your tablets are still the best ones for you. Please help us to help you by coming to see the doctor if requested to do so.
The surgery is aware of companies cold calling patients to offer prescription collection services and in some cases suggesting this is with the agreement of the Practice. The Queen Street Medical Practice does not endorse any company cold calling patients and requesting their medication details. Please be very careful about giving your personal and medical details to anyone calling you unless you are happy to do so and have properly identified to whom you are talking. Please ensure you are completely happy with exactly what they are providing (ie ordering on your behalf, without you always knowing, keeping the right hand side of your script, holding your prescription. If you have any concerns please contact us or your local pharmacist to discuss matters further.
Please allow two full working days between requesting and collecting your medication.
Special request! - would you consider joining our Virtual Patient Group? Click here for more details. We need your help!!!